Warranty

1. MA770 Wireless speaker

Master & Dynamic guarantees this product against defects in materials or workmanship for a period of two years from the date of original purchase on our website or from an authorized Master & Dynamic retailer or reseller.

 

If a technical failure occurs within 3 months of purchase, the wireless speaker will be replaced with a new unit. If a technical failure happens more than 3 months after purchase, the wireless speaker will be replaced with a refurbished unit. The serial number and proof of purchase are required in order to enact the warranty for products purchased on our website or from an authorized retailer or reseller. This policy is also applicable to products received as a gift.

 

If the wireless speaker requires maintenance and is outside of the warranty period, repair services are available for purchase. To enact this service a serial number and credit card authorization for the estimated repair cost are required. In addition, you are required to register your wireless speaker with Master & Dynamic.

 

This limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.

 

Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental or consequential damages or expenses that arise from the use of this product.

 

Master & Dynamic’s warranty does not cover normal wear and tear, chipped concrete, water damage, dropped products, loss or theft.

 

Parts subject to wear and tear such as the grille, will be replaced only in case of malfunctioning due to material or manufacturing defects, and only once during the warranty period of your product.

You will void your warranty if you disassemble your speaker, drop it or expose it to excessive moisture.

 

2. MW60/MW50/MH40/MH30

Master & Dynamic guarantees this product against defects in materials or workmanship for a period of two years from the date of original purchase on our website or from an authorized Master & Dynamic retailer or reseller.

As an exception to this warranty period, batteries are guaranteed for proper functioning without performance deterioration, for a period of one year from the date of original purchase.

If returned within the warranty period, Master & Dynamic will at its discretion either repair the defective product or replace it with a repaired or refurbished product of identical specifications as the returned product.

This limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.

Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental or consequential damages or expenses that arise from the use of this product.

Master & Dynamic’s warranty does not cover normal wear and tear, blown drivers, cut cords, bent jacks, torn headbands, loss or theft.

Parts subject to wear and tear such as ear pads and cables, will be replaced only in case of malfunctioning due to material or manufacturing defects, and only once during the warranty period of your product.
You will void your warranty if you disassemble your headphones or expose them to excessive moisture.

If you believe your product is defective within the warranty period, please contact us at support@masterdynamic.com. Please include your product’s serial number, proof of purchase, telephone number and full return shipping address in your message to us.

Conditional to serial number, proof of purchase, and warranty validity, you will be issued a return authorization and instructions for return shipment.

Please note that the dispatch of a replacement product will only take place after our receipt of the defective product. For questions regarding your product’s warranty, please contact Master & Dynamic Support at support@masterdynamic.com.

3. ME01/ME03/ME05

Master & Dynamic guarantees this product against defects in materials or workmanship for a period of two years from the date of original purchase on our website or from an authorized Master & Dynamic retailer or reseller.

If returned within the warranty period, Master & Dynamic will at its discretion either repair the defective product or replace it with a repaired or refurbished product of identical specifications as the returned product.

This limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental or consequential damages or expenses that arise from the use of this product.

Master & Dynamic’s warranty does not cover normal wear and tear, blown drivers, cut cords, bent jacks, loss or theft.
Parts subject to wear and tear such as ear pads and cables, will be replaced only in case of malfunctioning due to material or manufacturing defects, and only once during the warranty period of your product.
You will void your warranty if you disassemble your earphones or expose them to excessive moisture.

If you believe this product is defective within the warranty period, please contact us at support@masterdynamic.com.
Please include your product’s serial number, proof of purchase, telephone number and full return shipping address in your message to us.

Conditional to serial number, proof of purchase, and warranty validity, you will be issued a return authorization and instructions for return shipment.

Please note that the dispatch of a replacement product will only take place after our receipt of the defective product.

For questions regarding your product’s warranty, please contact Master & Dynamic Support at support@masterdynamic.com.

4. Accessories

Master & Dynamic guarantees this product against defects in materials or workmanship for a period of two years from the date of original purchase on our website or from an authorized Master & Dynamic retailer or reseller.

If returned within the warranty period, Master & Dynamic will at its discretion either repair the defective product or replace it with a repaired or refurbished product of identical specifications as the returned product.

Parts subject to wear and tear such as ear pads and cables, will be replaced only in case of malfunctioning due to material or manufacturing defects, and only once during the warranty period of your product.

This limited warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.

Master & Dynamic shall have no liability of any kind for any direct, indirect, incidental or consequential damages or expenses that arise from the use of this product.

Master & Dynamic’s warranty does not cover normal wear and tear, loss or theft.

If you believe this product is defective within the warranty period, please contact us at support@masterdynamic.com. Conditional to proof of purchase and warranty validity, you will be issued a return authorization and instructions for return shipment. For questions regarding your product’s warranty, please contact Dynamic Support at support@masterdynamic.com.

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